Frequently Asked Questions (FAQ)

Effective Date: May 13, 2026

Welcome to SixtyCart. Below are answers to the most common questions our customers ask. If you need further help, feel free to contact our support team.

1. What is SixtyCart?

SixtyCart is an online ecommerce store based in the USA offering a wide range of products including home essentials, kitchen items, household products, pet accessories, mobile accessories, and lifestyle goods

2. Where do you ship?

We currently ship across the United States.

3. How long does shipping take?

Orders are usually delivered within:

• 3–6 business days

Processing time is typically:

• 2–5 business days

4. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use it to track your order in real time.

5. What payment methods do you accept?

We accept most major payment methods, including:

• Credit Cards
• Debit Cards
• PayPal
• Shopify Payments
• Other secure checkout options

6. Can I cancel my order?

Yes, orders can be canceled within 24 hours of placing them, as long as they have not been processed or shipped.

7. What is your return policy?

We offer a 30-day return policy. Items must be unused, in original packaging, and with proof of purchase.

8. Do you offer refunds or replacements?

Yes, we offer:

• Full refunds for eligible returns
• Replacements for damaged, defective, or incorrect items

9. What should I do if I receive a damaged item?

Please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or refund.

10. Do you offer international shipping?

Currently, we primarily ship within the United States. International shipping may be added in the future.

11. How can I contact customer support?

You can reach us anytime:

SixtyCart

• Email: Support@sixtycart.com
• Phone: +1 4064341996
• Address: 1500 N Grant St, Denver, Colorado 80203, USA