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Description
About this item
- NOTICE: If the mug you received does not fit with the lid, please contact us directly and we will send replacement. This mug is a ceramic mug, it doesn’t keep as hot as steel insulated tumbler do.
- LARGE CAPACITY: This ceramic travel mug has a large capacity(21 oz), which will definitely meet your needs for office and home. If you don't like drinking tea or coffee from a steel or plastic travel cup. This travel mug is your best choice.
- STURDY & DURABLE: Designed with strong ceramic construction, made of lead-free, cadmium-free, high quality ceramic. The lid is BPA free. Suitable for hot and cold drinks. Mug is dishwasher and microwave safe. It's recommended to hand wash the lid and sleeve.
- COMFORTABLE TO USE: The lid is easy to slide open and sip. It's SPLASH proof, which can keep your coffee from splashing while driving to work. The leather sleeve can protecte your hand when the coffee is hot.
- UNIQUE GLAZE: So simple but classic design. Every mug is unique because of the special reactive glaze technique. A choice of five stylish colors makes a great gift for the Holidays, birthdays and special occasions.
- If you have any problem with our mug after received, just contact us! We promise that we will make every effort to solve it. We care deeply for our customers and make you our top priority! Thank you!
Shipping
Shipping Policy
Effective Date: May 13, 2026
Thank you for shopping with SixtyCart. We are committed to delivering your orders quickly, safely, and efficiently across the United States.
1. Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
In periods of high demand, processing times may be slightly delayed.
2. Shipping Time
Estimated shipping time for most orders is:
- 2–5 business days within the United States
Delivery times may vary depending on:
- Customer location
- Weather conditions
- Carrier delays
- Product availability
3. Shipping Charges
Shipping costs are calculated at checkout based on the delivery location and selected shipping method.
Free shipping promotions may be available on selected products or orders.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and tracking details.
Please allow up to 24–48 hours for tracking information to update.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
SixtyCart is not responsible for:
- Delays caused by incorrect addresses
- Lost packages due to incorrect customer information
- Additional shipping charges resulting from address corrections
6. Delayed or Lost Packages
While we work closely with trusted shipping partners, delays may occasionally occur beyond our control.
If your package appears lost or delayed, please contact us and we will assist you in resolving the issue with the shipping carrier.
7. Damaged Packages
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Provide photos of the damaged package and product
- Keep all original packaging materials
We will review the issue and arrange a replacement or refund when applicable.
8. International Shipping
Currently, SixtyCart primarily ships within the United States. International shipping availability may vary depending on product and destination.
9. Contact Us
For shipping-related questions or support, please contact us:
SixtyCart
- Address: 1500 N Grant St, Denver, Colorado 80203, USA
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