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Description
Product description
OTOTO Kitchen Gadgets
Merchant Video
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Shipping
Shipping Policy
Effective Date: May 13, 2026
Thank you for shopping with SixtyCart. We are committed to delivering your orders quickly, safely, and efficiently across the United States.
1. Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
In periods of high demand, processing times may be slightly delayed.
2. Shipping Time
Estimated shipping time for most orders is:
- 2–5 business days within the United States
Delivery times may vary depending on:
- Customer location
- Weather conditions
- Carrier delays
- Product availability
3. Shipping Charges
Shipping costs are calculated at checkout based on the delivery location and selected shipping method.
Free shipping promotions may be available on selected products or orders.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and tracking details.
Please allow up to 24–48 hours for tracking information to update.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
SixtyCart is not responsible for:
- Delays caused by incorrect addresses
- Lost packages due to incorrect customer information
- Additional shipping charges resulting from address corrections
6. Delayed or Lost Packages
While we work closely with trusted shipping partners, delays may occasionally occur beyond our control.
If your package appears lost or delayed, please contact us and we will assist you in resolving the issue with the shipping carrier.
7. Damaged Packages
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Provide photos of the damaged package and product
- Keep all original packaging materials
We will review the issue and arrange a replacement or refund when applicable.
8. International Shipping
Currently, SixtyCart primarily ships within the United States. International shipping availability may vary depending on product and destination.
9. Contact Us
For shipping-related questions or support, please contact us:
SixtyCart
- Address: 1500 N Grant St, Denver, Colorado 80203, USA
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